Returns & Exchanges

At Built Different, we stand by the quality of our gear and offer a 30-day hassle-free return window for all unwashed and unworn apparel. If your fit isn't perfect, we are committed to making it right through a seamless exchange or full refund.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit back to our warehouse.

3

Package Your Gear

Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for shipment.

4

Drop Off and Refund

Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing